How to Get Help and Support for TaxWise

How to Get Help and Support for TaxWise

If you are using the Taxwise software for business purposes, you can access help and support online. For technical assistance, check out our FAQs, Learning portal, and Context-sensitive help. If you are experiencing problems using Taxwise, you can also visit our online password center. Here, you can reset your taxwise password and get software support.


If you’re looking for answers to frequently asked questions about TaxWise, you’ve come to the right place. TaxWise has a wealth of information to help you prepare and file your tax returns. From line-by-line instructions to a help utility, TaxWise provides you with everything you need to prepare your return. It also offers a knowledge library, webinars, and a user community. In addition, the company offers training for tax professionals and CPE credit through their TaxWise University courses.

In addition to the Knowledge Base, TaxWise offers live chats and a toll-free help line. The Knowledge Base contains articles on topics such as billing, COA requests, and invoices. You can also access the Help menu by pressing F1 in the TaxWise software.

TaxWise has an intuitive interface that makes it easy to work with. It features numerous links and shortcuts, and the user can personalize the system to display shortcuts and links that are most frequently used. Entering data in TaxWise is easy, and it highlights required fields in red. It also guides you through data entry using its easy interview feature.

TaxWise also integrates with PaperlessPlus, a document management system that stores emails, letters, reports, and scanned documents. Moreover, it works with CCH iFirm Practice Manager, which makes it easy to manage multiple offices. In addition, it can be integrated with IntelliConnect, a tax research platform. The software supports bilingual versions of English and Spanish.

Context-sensitive help

Context-sensitive help in TaxWise is a great feature of the program that allows users to enter information from W2 and 1099 forms. The help is available on the software’s help screen in real-time, so users do not have to search for the information. Moreover, users can reorder the information on the scratchpad by birthday. It is also possible to view two forms at the same time.

Context-sensitive help is a great way to increase user satisfaction and reduce frustration. By providing assistance within the software, it helps users to find the information they need, while reducing distraction and increasing user satisfaction. Context-sensitive help can be implemented on websites and in applications to provide a more customized experience for users.

Context-sensitive help can be customized to fit a company’s brand. It can also be used to serve content based on URL parameters. This feature provides numerous benefits for businesses, such as helping customers stay within the software instead of calling to get help. Moreover, the most effective context-sensitive help is seamlessly integrated into the software.

InstallShield wizard

The InstallShield wizard supports Spanish and English languages. Once you choose your language, the wizard will display a welcome message and a license agreement. You will also be prompted to download the COH browser search plugin and restart your computer. If you have any problems, contact the software vendor.

Next, double-click the installation file to install the software. Follow the instructions on the screen. You will then see the home page and the download menu. You will also see links to previous years. This installation is supported by both versions of TaxWise. After installing both versions, you’re ready to start working on your tax returns.

ITIN and Child Tax Credit not calculating

If your ITIN and Child Tax Credit are not calculating, you are not alone. This is a common problem that many people have. Even people who don’t live in the U.S. may need an ITIN to file a U.S. tax return. However, if you don’t have a Social Security number, you may not be able to claim the Child Tax Credit.

The Child Tax Credit (CTC) is worth up to $3,000 per child under the age of 17 and $3,600 per child under age six. In order to claim a CTC, your children must have a Social Security number. However, your spouse can also have a SSN. Unfortunately, the SSN requirement for children is set to expire in 2025, and after that the CTC will only be $1,000 for each child.

If you are unsure of the eligibility requirements for the Child Tax Credit, you may need to have your child’s SSN issued by the IRS before you file your 20YY return. Otherwise, you can try claiming the other dependent credit of $500. For more information, check the IRS fact sheet on ITIN and child tax credit.

About the Author

Leave a Reply

Your email address will not be published. Required fields are marked *

You may also like these